About Us
An enchanting clothing brand designed and made in the heart of Australia. “I see” passionately believes that fashion is a powerful expression for spiritual connection. Captivated by the notion that the universe speaks to us in mysterious ways, unravelling its secrets through intricate signs and messages. Drawing inspiration from the divine, weaving it into every thread and stitch. “I see” invites you to pause, take a breath, and ask yourself, "What is the universe trying to tell you?
FAQ
What is "I see by Nikolina"?
"I see by Nikolina" is an independent clothing brand that offers clothing designed and made in Australia.
Where are your T-shirts made?
Our clothing is proudly manufactured in Australia.
How can I place an order?
To place an order, simply browse our website and add the desired item to your cart. Proceed to checkout, and follow the instructions to complete your purchase securely.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer payments through PayPal for added convenience.
Can I modify or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact our customer support as soon as possible, and we'll do our best to assist you.
What is your shipping policy?
We unfortunately do not offer worldwide shipping at this time, only ship within Australia. Shipping rates and delivery times may vary depending on your location. You can find detailed shipping information on our website during the checkout process.
Do you offer free shipping?
We occasionally offer free shipping promotions, which will be announced on our website or social media platforms such as instagram. Be sure to subscribe to stay updated on our latest offers.
What is your return and exchange policy?
If you are not completely satisfied with your purchase, we accept returns and exchanges within 30 days of delivery. Please review our Return Policy page on the website for more information.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
Are your T-shirts unisex or gender-specific?
Our T-shirt designs cater to all genders, and we offer various colours that can be worn by anyone, regardless of gender identity.
Can I get a custom design or personalised T-shirt?
Currently, we do not offer custom designs or personalised T-shirts
What sizes are available for your T-shirts?
Our T-shirts come in a range of sizes, typically ranging from S to XL. They are an oversized fit. Specific size availability can be found on each product page.
Are your T-shirts eco-friendly?
We are committed to sustainability and strive to use eco-friendly materials whenever possible.
Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for businesses and organisations. Please contact us for more information.
Can I find your clothing in physical stores?
As of now, "I see by Nikolina" T-shirts are exclusively available on our online Shopify store .However, you can occasionally find us at pop up stalls at the local Sydney Markets. Stay updated on our social media for updates.
Do you offer gift-wrapping services?
At the moment, we do not provide gift-wrapping services. However, our clothing is carefully packaged and presented to ensure a delightful unboxing experience.
How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team through the "Contact Us" page on our website or by sending an email to: iseebynikolina@gmail.com.au
Are there any promotions or discounts available?
Stay updated by following us on social media for the latest deals.
What if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer support immediately, and we will arrange for a replacement or refund.
Do you ship internationally?
Unfortunately not at this time. We only ship within Australia.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer support as soon as possible, and we'll do our best to accommodate the change before your order is shipped.
Can I sign up for notifications about new designs and sales?
Absolutely! Follow us on social media for updates.
How do I care for my T-shirt to maintain its quality?
To ensure the longevity of your T-shirt, we recommend washing it inside out in cold water with mild detergents. Avoid using harsh detergents and high heat during drying. Dry in the shade.
Is my personal information secure with "I see by Nikolina"?
Yes, we take your privacy and security seriously. We have implemented measures to protect your personal information in compliance with data protection laws.