Refund Policy

REFUND AND RETURN POLICY



Refund and Returns Policy:

At I see, we strive to ensure your complete satisfaction with every purchase you make. If, for any reason, you are not entirely pleased with your order, we offer a refund and returns policy. Please read the following guidelines carefully to understand the process.

  1. Eligibility for Returns:
    • Returns are accepted within 30 days from the date of purchase.
    • The item must be unworn, unused, and in its original condition with all tags attached.
  2. Damaged or Defective Items:
    • In the unlikely event that you receive a damaged or defective item, please contact us within 48 hours of receiving the product.
    • We may request photographic evidence of the damage or defect to process your return or refund efficiently.
  3. Return Process:
    • To initiate a return, please email: iseebynikolina@gmail.com and provide your order details and reason for the return.
    • Once your return request is approved, we will provide you with the instructions on how to proceed.
    • Please ensure that the item is securely packaged to prevent damage during transit.
    • Include the original invoice or proof of purchase with your return shipment.
  4. Refund Process:
    • Upon receiving the returned item and verifying its condition, we will initiate the refund process.
    • Refunds will be issued to the original payment method used during the purchase.
    • Please allow 5-7 business days for the refund to reflect in your account, depending on your payment provider.
  5. Return Shipping:
    • Customers are responsible for the shipping costs associated with returning the item, unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged item).
    • We recommend using a reliable shipping service with tracking to ensure the safe delivery of your return.

Please note that our refund and returns policy is subject to change without prior notice. We reserve the right to deny a refund or return if the item does not meet the specified criteria mentioned above.

For any further inquiries or assistance regarding returns or refunds, please don't hesitate to contact us at 1ssbynikolina@gmail.com. We are here to assist you and ensure your satisfaction with our products and services.

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